Here’s a list of popular help articles on this website:
About Urchin Software
If this is the first time you’ve heard of Urchin Software, start here.
Compare Urchin Software to Google Analytics
When Google Analytics was first released, it was a rebranded version of Urchin.
Urchin Software Screenshots
A quick look at what Urchin Software looked like over the years.
Urchin Software Discontinued
This news was crushing when it was first announced, although it wasn’t unexpected.
UTM Code Installation
UTM (Urchin Traffic Monitor) code was first seen in Urchin Software, and it’s necessary for getting the most traffic data from your site’s visitors.
How to Move Urchin Software to a New Server
In the event that Urchin needs to be moved from one server to another, all the configuration and report data needs to be migrated.
Urchin Web Hosting
Some web hosts still offer Urchin Hosting. Really!
How to Reset Urchin’s Admin Password
Misplacing the Urchin administrator password is never fun. The good news is it’s easy to reset.
How to Move Urchin Software to a New Server
You can move your Urchin installation to another server. Since 2018 or so, *can* is the operative word.
Download Urchin Software
You can download it, but how can you unlock it?
Why is the Visit Count Different in Top Content?
Urchin users often notice that the number of visits reported under the Visits & Pageview Tracking report is different than the total number of visits in the Top Content report.
Remove a Stuck or Pending Task
Symptoms:
- A task is “stuck” – it doesn’t appear to be doing anything more and fails to complete or error
- A task never changes from a “Pending” status to “Running”
- A task is running fine, but needs to be stopped for one reason or another.